Privacy Policy
This Privacy Policy explains how Lufimping Ltd collects, uses, stores, and discloses personal data in relation to the website and informational materials for the lufimping environment. The policy applies to visitors who browse the site and to individuals who use the contact features to request information about services, configuration, or training. The purpose of the policy is to set out clear, factual information about data handling practices, retention, and the rights available to individuals. Use of the site indicates acceptance of the practices described here. For detailed inquiries, the data controller contact is provided in the contact section below.
Data controller and contact
The data controller for the information collected through this site is Lufimping Ltd. Contact details are:
Personal data we collect
We collect information that you provide when using contact forms or requesting information. This typically includes name, email, phone number, organisation, and message content. Technical data such as IP address and basic device information may be collected automatically for site operation and security. The site does not collect sensitive personal data unless you provide it in a message field. All collection is limited to what is necessary for the purposes described in this policy.
How we use data
Data supplied via contact channels is used to respond to inquiries, provide requested information, coordinate follow-up conversations, and to send non-marketing administrative messages related to your request. Technical data may be used to maintain site security, to detect abuse, and to improve site operation. Data is processed on a lawful basis such as consent when you submit a message and legitimate interests where necessary to operate the site and respond to requests. Personal data is not used for automated decision-making or profiling.
Cookies and similar technologies
The site uses minimal cookies to remember user interface choices and basic preferences. The cookie notice in the site interface provides options to accept or reject non-essential cookies. Necessary cookies enable core site functions and security. Non-essential cookies, if accepted, may provide basic analytics to help understand site usage. You can control cookies through the provided cookie notice and through browser settings. Rejecting non-essential cookies does not prevent use of the site or the ability to contact the team.
Data sharing and third parties
Personal data submitted via the contact form is processed by Lufimping Ltd and may be stored using standard hosting and email services. We limit access to third parties that provide operational services such as hosting, email delivery, or security monitoring, and require them to handle data in accordance with this policy. We do not sell personal data. Where third parties process data on our behalf, contracts are in place to ensure appropriate safeguards and limited purposes consistent with this policy.
Retention and security
We retain personal data for as long as necessary to respond to inquiries and for a reasonable period thereafter for recordkeeping and compliance. Technical logs used for security are retained for a limited time consistent with maintaining site integrity. We maintain administrative, technical, and physical safeguards appropriate to the nature of personal data, including encryption of transmissions and access controls. No method of transmission over the internet can be guaranteed fully secure, and absolute security cannot be promised.
Rights and how to exercise them
Depending on your jurisdiction, you may have rights including access to your personal data, correction, deletion, restriction of processing, and portability. To exercise applicable rights or to request details about our processing, contact [email protected] or use the postal address above. We will respond to verified requests within a reasonable timeframe and in accordance with applicable law. If you are in the European Economic Area, additional rights may apply and you may lodge a complaint with your local supervisory authority if you consider processing to be non-compliant.
Changes and effective date
This Privacy Policy is effective from the date shown below and may be updated to reflect changes in practice or legal requirements. Material changes will be posted on this page. The effective date for the current policy is January 1, 2026. Continued use of the site after changes indicates acceptance of the updated policy.